Returns & Refunds
Our Return Policy
At Miss Dreamy Vintage, we want you to love your purchase! If you're not completely satisfied, we're here to help.
14-Day Return Window
You have 14 days from the date you receive your order to request a return.
Eligible Items
To be eligible for a return, items must be:
- Unworn
- In their original condition with all tags attached
- Returned in the original packaging
Please note: Due to the vintage and one-of-a-kind nature of our pieces, we carefully inspect all returns.
How to Request a Return
To initiate a return, please contact us at darinavibrance@gmail.com with:
- Your order number
- The item(s) you wish to return
- Reason for return
We will provide you with return instructions and the return address.
Return Shipping
Return Address: Ippokratous 101, 114 72 Athens, Greece
If you wish to return the item, you are responsible for paying the return cost for the shipping courier.
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Please note that it may take additional time for your bank or credit card company to process the refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at darinavibrance@gmail.com with photos. We will get back to you about eligibility of a refund.
Contact Us
If you have any questions about returns or refunds, please reach out to us:
Email: darinavibrance@gmail.com
DM on Instagram: @missdreamy_vintage
We typically respond within 24-48 hours.
This policy complies with EU Consumer Rights Directive (2011/83/EU) and Greek consumer protection laws.